Contact Us


Thank you for choosing LILYLOVE®! We are here to assist you in any way we can. If you have any questions or concerns regarding our products, services, or your order, please feel free to contact us via email at contact@lilylove.com. Our customer service team will get back to you as soon as possible.

We value your feedback and suggestions, and we are committed to providing the best possible customer service experience. If you have any comments or suggestions, please do not hesitate to share them with us. Your feedback is important to us and helps us improve our products and services.

We also offer a frequently asked questions (FAQ) section on our website, which may provide answers to many common questions. Please check the FAQ section before reaching out to us, as it may save you time and help you find the information you need.

Thank you again for choosing LILYLOVE®. We look forward to serving you!

Where We are Located:

Room 1209, Building F, International Headquarters, Han Street, Wuchang District, Wuhan City, Hubei Province

Contact Us:

Hello, welcome to LILYLOVE®. Whether you have questions about our products, shipping, returns, size guides, drop dates, or anything else on your mind, we’d love to hear from you. We’ll be respond to within 24-48 hours.


Live Chat

Need help? Contact us via our Live Chat option in the bottom right corner of your screen. Our team is available Mon-Fri 9:00am-5:00pm EST.


E-Mail Us

Please email us at contact@lilylove.com or contact us using the form below and allow 1-2 business days for your response.